Refund policy

Returns

If you need to return an item, please contact us first so we can help arrange the return. This should be within 30 days of dispatch.

Items should be returned unused and in their original condition, and we will be happy to assist with exchanges or refunds where appropriate and accept the cost of returns should they fall within our guidelines. We do not accept returns on underwear items.

The Product Is Faulty/Damaged – In the unlikely event that your product arrives faulty or damaged, we must be notified within 7 days of delivery. We will then work with you to organise a return of the product, followed by either a replacement or a refund. 

Once the item is received back, we are happy to refund the original amount paid, minus the original delivery charge.

As a small team, we recommend emailing us with any delivery or returns enquiries so we can respond as quickly as possible.