Terms of service

Last Updated: 06/03/2026

Welcome to REME Online Shop. These Terms of Use govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

About Us:

REME Online Shop (“REME”, “we”, “our”, or “us”) operates an online store offering products for sale through our website.

Business Name: The REME Trading Company Ltd
Email: sales@remeshop.org.uk
Address: REME Museum, Calne Rd, Lyneham, Chippenham SN15 4XX

2. Use of the Website

By using our website, you agree that you will:

  • Use the website only for lawful purposes
  • Provide accurate and complete information when placing an order
  • Do not reproduce or copy website content without permission
  • Not misuse, disrupt or attempt to gain unauthorised access to the website

We reserve the right to restrict or terminate access if these terms are violated.

3. Products and Descriptions

We make every effort to ensure that product descriptions, images and prices are accurate. However:

  • Colours may appear differently depending on your device
  • Product availability may change without notice
  • We reserve the right to modify or discontinue products at any time

4. Orders

When placing an order:

  • You agree that all information provided is accurate
  • All orders are subject to availability and acceptance
  • We reserve the right to cancel or refuse any order

If we cancel your order, you will receive a full refund if payment has already been made.

5. Pricing and Payment

Prices are listed in British Pounds Sterling unless otherwise stated.

We reserve the right to:

  • Change prices at any time
  • Correct pricing errors
  • Refuse orders placed at incorrect prices

Payments must be completed using the available payment methods at checkout.

6. Shipping and Delivery

Delivery times provided are estimates and may vary.

The REME Shop is not responsible for delays caused by:

  • Courier services
  • Events beyond our control
  • Customs processing

Shipping policies and costs will be shown during checkout.

7. Returns and Refunds

Customers may request returns or refunds in accordance with our Return Policy.

To be eligible for a return:

  • Items must be unused and in original condition
  • Requests must be made within 30 days of dispatch

Refunds will be processed after returned items are inspected.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Text
  • Designs
  • Graphics

is the property of REME and is protected by copyright and intellectual property laws.

You may not copy, distribute, or reproduce any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The REME Shop shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Issues resulting from the misuse of our website or products

Nothing in these terms limits rights that cannot be excluded under applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

11. Changes to These Terms

We may update these Terms of Use from time to time.

Updated versions will be posted on this page, with the last updated date updated accordingly.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes shall be subject to the jurisdiction of the courts in that location.

13. Contact Us

If you have any questions about these Terms, please contact us:

Email: sales@remeshop.org.uk
Website: www.remeshop.org